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EXCHANGE / STORE CREDIT POLICY AND SALES TERMS

******* PLEASE READ CAREFULLY *******

Terms Of Sale / Exchange Policy,

We have a 30 day exchange policy on new and unused parts. All exchanges beyond 30 days are subject to a restocking fee.
We do not offer refunds. We only offer exchanges of equal value or store credit. no exceptions.
Complete the Exchange Form, which is available for download on our support page; then simply place the form in the box with the part(s) to be returned.
Please return any part(s) for exchange or credit in their original box or boxes with the corresponding invoice number.
All exchanges must be sent prepaid--no collect shipments will be accepted. Insure the exchange part for its full value to protect yourself against loss.    We strongly suggest using USPS Priority Mail with confirmation.

Thanks for shopping with Extreme Decals / Planet Superbike LLC. We appreciate your business! Because we are a small business and we have thousands of different styles, standard and custom color combo's and other options for all of the products we handle, our orders are produced on a "made to order" process. They normally have a process and manufacture time of up to 6 days before shipping. (Special orders may require more time) Once your order is shipped normal delivery is 3-4 days provided via usps priority mail.

A COMPLETE LIST OF ALL INSTRUCTION DOCUMENTATION AS WELL AS THE REURN / EXCHANGE FOR CAN BE FOUND HERE

CLEANING AIRBRUSHED VISOR INSTRUCTIONS

ARTWORK SPECS

FILE GUIDELINES FOR SUBMITTING ARTWORK TO EXTREME DECALS / PLANET SUPERBIKE

SENDING FILES :

  • NEVER SEND YOUR ORIGINAL FILE, ALWAYS MAKE A BACKUP FILE FOR YOUR REFERENCE

  • ALWAYS INCLUDE THE FOLLOWING INFORMATION WITH YOUR FILE(S),  YOUR COMPANY NAME, ADDRESS AND PHONE NUMBER ALONG WITH A PERSON TO CONTACT AND ONLY SEND THE FILE TO BE QUOTED OR OUTPUT.

SUPPORTED SOFTWARE APPLICATIONS:

  • PREFERRED APPLICATION: ADOBE ILLUSTRATOR VERSION 8.0 OR EARLIER WITH ALL TEXT SAVED AS CURVES

  • OTHER ACCEPTABLE APPLICATIONS INCLUDE: COREL DRAW VERSION 9.0 OR EARLIER WITH ALL TEXT SAVED AS CURVES , AND GERBER GRAPHICS ADVANTAGE ANY VERSION AND GERBER OMEGA VERSION 2.6 OR EARLIER.

  • SUPPORTED IMAGE FORMATS:  JPEG OR TIFF,  BMP NOT RECOMMENDED

  • SUPPORTED IMAGE FORMATS MAY BE FROM COREL PHOTOPAINT (.CPT) OR ADOBE PHOTOSHOP (.PSD)

  • SUPPORTED IMAGE FORMATS SHOULD BE IN RGB COLOR MODE WHEN SENT

EMAILING FILES

  • FILES LESS THAN 3MB MAY BE EMAILED TO info@planetsuperbike.com

  • FILES LARGER THAN 3MB SHOULD BE MAILED IN THE FOLLOWING STORAGE FORMATS: CDR / DVD / IOMEGA ZIP 3.5" / USB THUMB DRIVE (ALL MEDIA WILL BE RETURNED WITH ORDER)
SHIPPING INFO:

All decals are shipped using United States postal service priority mail with delivery confirmation.  The shipping  / handling is an $6.00 flat fee.  This includes products, 2-3 day delivery anywhere in the united states (from date or departure ) and delivery confirmation . tracking and 2 free EXTREME DECALS.  We no longer ship First class mail due to no delivery confirmation or tracking services.

Shipping And Tracking info for United States Priority Mail may use this link to receive delivery confirmation on all products shipped using United States Priority Mail, We ship all orders using this method unless stated otherwise, all website orders are shipped using this method also unless stated otherwise. Follow this link : SHIPPING / TRACKING CONFIRMATION

NOTE*   WHEN CLEANING OUR HEADLIGHT COVERS DO NOT USE ANY CHEMICALS TO CLEAN THEM, USE SOAP AND WATER ONLY.

FAQ : ( FREQUENTLY ASKED QUESTIONS )

Table of Contents 

  1. Can the headlight cover be removed if necessary ?
  2. Can the Gas Cap Kits be removed if necessary ?
  3. How can I touch up any of the kits ( from scratches, etc.. ) ?
  4. Are The "EYE'S " a separate part of the kit ?
  5. Can I print my own designs on a plain white headlight cover ?
  6. Can I paint my Headlight cover ?

Can I remove  my Headlight cover kit ?

Removing our headlight cover kits is easy, simply take a hair dryer and warm the area up first to ease the removal, take an x-acto knife or similar object ( fingernails work good to ) and start by lifting up an edge of the material, once you have enough raised to grab with your hand just pull the remainder off, if any adhesive still remains it can be removed with rubbing alcohol or glue-remover from any local hardware store.

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Can I remove my Gas Cap Kit ?

When removing one of our gas lid kits make sure you first use a hair-dryer and warm the cap area, take an x-acto knife or similar object ( fingernails work good to ) and start by lifting up an edge of the material, once you have enough raised to grab with your hand just pull the remainder off, if any adhesive still remains it can be removed with rubbing alcohol or glue-remover from any local hardware store.  Be sure that no flammable materials are in the presence of the heat source.

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Touching up our kits ..

We use permanent markers for touch-ups on headlight covers or any of our kits, pick up one that is similar in color from your local arts & craft store, k-mart, wal-mart, etc... , this is the best method for small touch up repairs.

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Are the Eyes a separate part of the kit ?

 NO, Envision "EYE" kits are pre-printed on the cover for you, simply remove the cover from its liner and apply.

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Can I print my own design on a plain white sheet ?

Yes you can but .... ,we do not recommend home printing for several reasons, even the best home or small office ink-jet or laser-jet printers were never designed to withstand the outdoor elements. although they may do the job, the end result is normally short lived, ultra-violet rays from the sun, rain, & heat from the light bulbs all will severely cut down the life of a home print, experiment at your own risk...

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Can I paint my cover ?

Yes, you can paint our covers with excellent results if you first take a scotch-brite pad and scuff the for maximum adhesion, although it isn't absolutely necessary to scuff the first we HIGHLY recommend you do. painting our covers with factory match spray cans or auto body basecoats-clearcoats can be tricky to get a good match, we have tested many factory colors for that "perfect" match only to be disappointed with the result, the nature of the material normally calls for a slightly darker shade to get a better match, also is it worth the hassle ? unless you have a custom pearl or candied paint job, why spend the extra bucks for paint.

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Copyright © 1999  [ PLANET SUPERBIKE / EXTREME DECALS LLC ]. All rights reserved.
Revised: February 05, 2010 .

Extreme Decals has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website.

We may use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you.

Our sites use cookies to keep track of items in your demo shopping cart.

Our site may requires users to give us contact information (like their name and email address). We use customer contact information  to send the user information about our company and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings by emailing info@planetsuperbike.com- please be sure to indicate which publication you would like to opt-out of.

This site contains links to other sites, and Extreme Decals is not responsible for the privacy practices or the content of such Web sites.

Our site uses forms for customers to request information, products, and services. We collect visitor's contact information (like their email address, phone number and mailing address). Contact information from the forms is used to send orders, information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings by emailing info@planetsuperbike.com - please be sure to indicate which publication you would like to opt-out of.

Our online surveys ask visitors for contact information (like their email address). We use contact data from our surveys to send the user information about our company and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings by emailing info@planetsuperbike.com - please be sure to indicate which publication you would like to opt-out of.

We run contests on our sites in which we ask visitors for contact information (like their email address). We use contact data from our contests to send users information about our company and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings by emailing info@planetsuperbike.com - please be sure to indicate which publication you would like to opt-out of.

We use an outside ad company to display ads on our sites. These ads may contain cookies. While we use cookies in other parts of our Web sites, cookies received with banner ads are collected by our ad company, and we do not have access to this information.

Security

These sites have security measures in place to protect the loss, misuse and alteration of the information under our control.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of these sites, or your dealings with these Web sites, you can contact:

info@planetsuperbike.com